We're always here for you! Whether you want to ask a question about a product, check on your order, or just say 'hi' we're happy to hear from you.


Customer Service: [email protected]


Chat us up anytime. If someone is online we'll try our best to help you out immediately. And be sure to check out our reviews and give us a like on the Name Factory Facebook page.


Israel Phone: +972-2-652-7178

US Phone: Please email us with any questions. If you require a phone call, leave your number and we will return your call.

Fax: 972-2-652-7177

Office Hours: Sunday thru Thursday 09:00 - 17:00 (Israeli time)

Our Address

Name Factory C/O J.W.G Ltd. 9 Beit Ha-Dfus St., Jerusalem, 95483